Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of https://www.cinovista.com (the “Site”), operated by CINO Vista Consulting, LLC (“CINO Vista,” “we,” “our,” or “us”). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
These Terms apply only to the Site. Any advisory or consulting engagement between you and CINO Vista is governed by a separate written service agreement.

About CINO Vista and the purpose of the Site

CINO Vista is a private executive advisory firm serving CEOs, founders, executive directors, and provider owners at IDD and HCBS agencies. The Site describes our approach, services, investment ranges, and points of view. The Site is informational only. Nothing on the Site creates a client relationship, and nothing on the Site is legal, financial, clinical, regulatory, or licensed professional advice. A CINO Vista engagement begins only when both parties sign a written service agreement.

Acceptable use of the Site

You agree to use the Site only for lawful purposes and in a way that respects other users, our team, and our systems. You will not:

• Use the Site in any way that could damage, disable, overburden, or impair it;
• Attempt to gain unauthorized access to any part of the Site, its systems, or its underlying infrastructure;
• Transmit any virus, malware, or other harmful code through or to the Site;
• Collect information from the Site through scraping, automated data mining, or similar activities without our written consent;
• Use the Site to send unsolicited or unlawful communications;
• Post or transmit through the Site any material that is defamatory, harassing, hateful, obscene, threatening, discriminatory, or otherwise unlawful;
• Use the Site or its content to compete with CINO Vista or to build a competing service.

We may investigate suspected violations and cooperate with law enforcement in the enforcement of applicable law.

Inquiries and communications

If you contact us through the Inquire form, by email, or by phone, you agree that we may respond to you using the same channel or a related business channel. If you sign up for updates, you may opt out at any time. Please tell us if your email address changes so we can continue to reach you.

We treat inquiries with appropriate discretion, but the Site is not a secure channel for confidential agency information. Please do not share sensitive personal information, protected health information, or confidential agency information through the Site or unsecured email.

Intellectual property

All content on the Site, including text, graphics, photography, video, logos, wordmarks, service names, frameworks, methodologies, and the overall look and feel, is the property of CINO Vista Consulting, LLC or is used with permission and is protected by U.S. and international intellectual property laws.

You may view and share the Site for lawful, non-commercial purposes with attribution to CINO Vista. You may not copy, adapt, republish, sell, or otherwise exploit our content, frameworks, service names, or methodologies without our prior written permission. You do not acquire any ownership right in our intellectual property by using the Site or by engaging with our content.

If you believe your intellectual property rights have been violated on the Site, contact us at info@cinovista.com with the relevant details and we will investigate.

No professional advice

Content on the Site, including articles, field notes, videos, frameworks, and thought leadership, is provided for general informational and educational purposes. It is not legal, financial, clinical, regulatory, licensing, or professional advice, and no advisor-client, consultant-client, or fiduciary relationship is formed by your use of the Site or by your reading of any Site content. Do not rely on Site content in place of guidance from your own qualified professional advisors. Any agency-specific advisory begins only under a signed CINO Vista engagement letter.

Disclaimer of warranties

The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, CINO Vista disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free of harmful components, that any information on the Site is complete, current, or accurate, or that any expected outcome will result from your use of the Site or our content.

We may add, change, or remove Site content, features, or sections at any time without notice.

Limitation of liability

To the fullest extent permitted by law, CINO Vista, its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of business, loss of goodwill, or loss of data, arising out of or related to your use of the Site or your reliance on Site content, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or related to the Site will not exceed one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless CINO Vista Consulting, LLC and its members, officers, employees, contractors, and agents from any claim, liability, cost, or expense, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the Site;
• Your breach of these Terms;
• Your violation of any law or the rights of a third party.

Governing law

These Terms are governed by the laws of the District of Columbia, United States of America, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or your use of the Site will be brought in the courts located in the District of Columbia, and you consent to the personal jurisdiction of those courts, except where dispute resolution is required to proceed by arbitration as set out below.

Dispute resolution and arbitration

We prefer to resolve disputes directly. Before starting any formal proceeding, please contact us at info@cinovista.com so we can attempt to resolve the matter informally.

If we are unable to resolve a dispute informally, you and CINO Vista agree that any claim, dispute, or controversy arising out of or related to these Terms or the Site, other than claims for injunctive or other equitable relief, will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect.

The arbitration will take place in the District of Columbia, or by video or telephone if the parties agree. Each party will pay its own AAA fees in accordance with AAA rules. The arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

You and CINO Vista each waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative action related to disputes covered by this section, to the fullest extent permitted by law.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for matters related to data security, intellectual property, or unauthorized access to the Site.

Notices

Legal notices to CINO Vista must be sent to info@cinovista.com. A notice is deemed given forty-eight (48) hours after the email is sent, unless the sender is notified that the address is invalid or the email was not delivered.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date at the top and post the revised Terms on the Site. Your continued use of the Site after an update means you accept the revised Terms. If you do not agree to the revised Terms, please stop using the Site.

Miscellaneous

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, are the entire agreement between you and CINO Vista regarding the Site.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a right or provision is not a waiver of that right or provision. Section headings are for convenience only and do not affect interpretation.

Contact us

CINO Vista Consulting, LLC 853 New Jersey Avenue SE, Suite 200 Washington, DC 20003

Email: info@cinovista.com
Phone: 202-410-8663

SMS messaging terms

CINO Vista Consulting LLC’s SMS program provides advisory inquiry follow-up, appointment confirmations and reminders, rescheduling, and related service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Contact info@cinovista.com or +1 202-410-8663 for support. SMS consent is optional and is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages. SMS enrollment is limited to individuals age 18 or older.